Improving Operational Efficiency Across Business Units in Your Middleware Infrastructure

Growing Organizations all face a similar challenge on how to optimize and improve operational efficiency across their business units. Growth requires new acquisitions with different systems and applications. Integrating these applications and improving operational efficiency can seem like a challenge but there are a few different approaches you can take to help out.

Automating Repeatable Tasks

The initial hurdle in setting up automation deters many from exploring how they can improve operational efficiency in their middleware infrastructure, however the benefits far outweigh the time it takes to set your automation up.

For example, with MQ, there are several things you can automate. MQ Admins have more responsibilities everyday and automation can help tackle the complexities of scaling enterprise messaging along with business operations.

Automation helps with the reduction of manual errors, which is a huge time waster for many IT teams. According to Gartner, “Reactive IT departments are stuck in a constant state of firefighting, managing problems moment to moment rather than proactively planning for IT issues”. By fast-tracking the completion of these repetitive tasks through automation, you can save time and focus on your high-value initiatives which allows for proactive management, instead of a reactive approach.

To see how you can automate things like, channel status, messages stuck in a queue, backup queue manage definitions and object, check out this session we did on automating these.

Managing Collaboration to Improve Operational Efficiency Across Disparate Teams

Collaboration can be one of the most effective ways to help improve operational efficiency, but if managed poorly, it can cause more harm than good.

For example, say you work for an organization whose growth strategy includes acquiring companies around the world, each with its own back-office systems. There is a need to find solutions to integrate all these new systems quickly. Establishing data ownership and collaboration between employees across business units and IT teams throughout the organization is important, especially in relation to expediently integrating these systems of new acquisitions.

When it comes to support scenarios, you have all these systems working together and say a problem occurs and you need to identify where that problem resides, you need monitoring and support profiles identifying which components belong to which teams so you can move quickly and effectively to solve problems in a production scenario.

When this occurs, effective collaboration can be imperative, especially when another business unit or a business leader is brought into the problem resolution. Reaching synergy among business teams and IT teams across the organization is a common plight for enterprises today. When teams work closely together it benefits the business —reducing friction, increasing velocity, and ensuring companies reach a greater responsiveness to customers.

This exact scenario occurred with engineering and manufacturing giant Parker. See how they Unified Their Disparate Teams and Improved Operational Efficiency.

Leverage Technology

Yes, we do have to talk about ourselves now. And why wouldn’t we. Technology helps organizations everywhere get the job done with measurable results and our solution, Infrared360® is no different. Going back to the above points, Infrared360® allows you to automate some of the most time-consuming middleware administrative tasks and helps foster collaboration across disparate teams

Our True-Real Time Monitoring and Complete Middleware Administration helps you meet your Service Level Objectives. Our Unique Trusted Spaces™ feature lets you keep users seeing and working only in the areas they should and promotes secure collaboration across departments, teams, locations, and partners. This powerful feature set allows or limits visibility to objects such as Queues, Topics, Consumers, Channels, Applications, Flows, and other integration-type server resources according to the “permissions” or “role” of  the user.  Trusted Spaces enables secure, smart, self-service IT administration to save you and your team effort and time that can be better utilized elsewhere.

Improving Operational Efficiency is much easier said than done and hopefully these tips helped a little. See first-hand how the secure, self-service interface of Infrared360® saves you time, headaches, and resources. We’ll even tailor the preview to reflect your own environment. Plus, everyone who participates in the live demo is eligible for a Free Trial of the monitoring and management solution in your own environment. Click here to book your Live Demo