Reduces Workloads for High-skilled Middleware Ops Support Teams
Enables Self Service IT Administration:
Allows secure, permission-appropriate visibility to enterprise messaging down to the object level. So workloads for high-skill middleware Ops Support teams are reduced since they can securely delegate back to DevOps the administrative tasks associated with development and testing integrations with Enterprise Messaging, Transactional systems, and other middleware infrastructure.
Reduces Time to Resolution by as much as 90%
A proactive management approach limits the issues your Ops support team needs to respond to. But when issues do arise, fast response and resolution is critical. Infrared360’s Trusted Spaces™ provides a collaborative approach that reduces time to resolution by 90% for our clients. The secure, collaborative approach means fewer high-skilled middleware administrative and Ops support staff is required to investigate and resolve issues while maintaining security compliance.
Reduces Workloads for High-Skilled Enterprise Messaging and Middleware Administrators
Existing Staff Can Manage Modern Cloud/Containerized Infrastructure
Infrared360 was cloud native before the term even existed. With nothing to deploy, no agents to maintain, and smart cloud-ready design, not only can it be deployed anywhere (cloud, multi-cloud, containers, etc) but it can manage message queues or app servers that are deployed anywhere. No specialized cloud-administration skills required.
Enables Proactive Management Approach
Infrared360’s True Real-Time™ Monitoring and Trusted Spaces™ features let administrators employ a proactive management approach that leads to 4% increase in server uptime and a 70% decrease in incident reports. Not to mention,
Removes Mundane Tasks from Skilled Staff To-Do Lists
Infrared360 allows you to automate alerts and resolution of bottlenecks, stuck messages, excessive queue depths, and other critical integration elements to save time across all of IT – allowing experienced IT staff to work on higher-priority projects.
Allows IT Ops Leaders do more without having to increase skilled staff
Smarter Easier Management
Infrared360 customers have been able to manage 3x the number of servers with the same or fewer FTEs. Smarter administration capabilities like stacked search filters, the ability to change parameters across hundreds of queues (or specific queues) with a single command, make it easier to manage enterprise messaging infrastructure, saving time, effort, and money.
Secure End-to-End Observability
Infrared360’s Trusted Spaces™ restricts teams to seeing and doing only what they’re allowed to do and full user audit trails track every step users take, making it impossible to be out of security compliance. Yet, Infrared360 provides complete visibility of your entire middleware/transactional environment right down to individual messages (governed by access permissions). So optimizing performance and tracking issues like failed or missing transactions takes less time and fewer skilled people.