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Our Mission

Our Mission2026-06-04T12:40:15-04:00

Smarter, Easier, More Secure Middleware Management

Our Mission

At Avada Software, our mission is to make life easier for middleware professionals and IT Operations leaders through a best-in-class middleware monitoring and management platform and outstanding customer support.

Infrared360® is a comprehensive solution for Administration, Monitoring, Testing, Auditing, and Statistical Reporting for your enterprise middleware environment. Our vision is clear: To be the world’s most customer-centric provider of modern middleware administration and monitoring solutions.

Relaxed Middleware Professional

Smarter, Easier, More Secure Middleware Management.

With Infrared360®, you get a secure, single-interface monitoring and management solution without the need for deployment to managed endpoints, enabling IT Infrastructure and Integration Professionals to work smarter, not harder.

Benefits of Infrared360®

  • Enhanced Productivity: By leveraging a Service-Oriented Architecture (SOA), Infrared360® allows you to seamlessly integrate with other technologies, making your operations more efficient and reducing downtime.
  • Future-Proof Technology: Unlike other vendors that leave you grappling with outdated technology, Avada Software continuously evolves based on customer feedback, ensuring that you always have access to the latest advancements in middleware management.
  • Comprehensive Control: Infrared360® transforms the management of IBM MQ, Apache Kafka, ActiveMQ, JMS, IIB/ACE, DataPower, Web Services, Application Servers, and other transactional environments, giving you unparalleled control and oversight.

Discover how Infrared360® can revolutionize your middleware management. Explore our product features and see why Avada Software surpassed competitive products in our first year!

Why Choose Avada Software?

  • Outstanding Customer Support: We prioritize our customers’ needs and offer exceptional support to ensure your success.
  • Innovative Solutions: Our products are designed with a forward-thinking approach to stay ahead of the curve

Explore some of our success stories and case studies showcasing how Infrared360® has transformed middleware management for our clients.

Infrared360 is an industry favorite!

Our customers realize that we make their lives easier through our best-in-class middleware monitoring & management, with outstanding customer support.

“Great MQ administration tool”

Avada’s IR360 is a great tool because they’ve built their extensive knowledge of MQ into it. They understand what information and abilities are necessary to administer MQ and IR360 simply delivers. And the support of the product is excellent.

IBM MQ Administrator, Government

“”Great product for both MQ administration and MQ monitoring/alerting””

As an MQ administrator, I estimate that IR360 provides an order of magnitude reduction in the time normally required to perform MQ administration tasks using competing products. I’ve used many monitoring/administration tools, and IR360 shines in comparison.

IBM MQ Administrator, Government

“Fast Implementation, Direct Support From The Company, Quick Updates.”

“Use case: Within a large environment of a distributed solution running in 4 operating centers for approx 20 tenants, we use approx. 200 queue managers (IBM MQ). The need was to monitor those queues and give access to select personal with different access rights (such as seeing everything is up and running, or reading contents, or even change them, always depending on their role). We evaluated and decided for Infrared360. Experiences: our various stakeholders use Infrared360 frequently. They have access to “their” queues as needed. Our operations department manages the whole with just one part time person.”

ICT Architect, Miscellaneous

“Avadasoftware IR360 Support Is A+”

Support with Avada Software is incredible. They are responsive, personal and every part of the process is “white gloved.” I’ve even taken issues to their support not related directly to the their product that they’ve been able to help troubleshoot just because they care about their customer.

Manager Infrastructure Support, Finance: 1B-3B USD

Take the Next Step with Infrared360®

Schedule a Demo

Experience firsthand how Infrared360® can transform your middleware management.

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Contact Our Team

Get in touch with our experts for personalized guidance and answers to your questions.

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Explore Resources

Dive into detailed documentation, case studies, and whitepapers to understand the full capabilities of Infrared360®.

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AVADA SOFTWARE AT A GLANCE

Avada Software’s flagship product, Infrared360®, is an IT management portal providing total administration, monitoring, testing, auditing, analytics dashboards, and self-service for cloud, on-prem, or hybrid environments. Get secure, collaborative management of elements across your IT stack like Kafka®, IBM® MQ, IBM® ACE/IIB, ActiveMQ®, WebSphere®, JBoss®, and Tomcat® Application Servers, URLs, SOAP & REST-based web services, IBM® DataPower® and MQ Appliance.

Latest Insight

The Middleware Blog

July 15th, 2026|

How Infrared360 Helps IBM MQ Engineers in Financial Services A practical evaluation guide for MQ engineers comparing monitoring and administration platforms

If you are evaluating an IBM MQ monitoring and administration solution, you probably do not need another tool that only displays queue depth. You need a faster and safer way to see what is happening across the MQ estate, investigate incidents, take approved action, share the right level of […]

Read More

July 10th, 2026|

IBM MQ Appliance M2004: What MQ Teams Should Know About the New Release IBM has announced the IBM MQ Appliance M2004, a new hardware model designed to support higher messaging performance, modern memory architecture, and expanded network connectivity for enterprise MQ environments. [1]

For MQ teams managing high-volume messaging, business-critical workloads, and resilient infrastructure, this release is worth reviewing as part of future capacity planning, modernization, and appliance lifecycle strategy. […]

Read More

July 7th, 2026|

Middleware Performance: What Experienced Teams Monitor, Manage, and Automate

Middleware performance testing is the practice of validating how messaging and integration infrastructure behaves under realistic transaction patterns—not just whether a queue manager, broker, channel, or application endpoint is technically “up.” IBM’s documentation on monitoring your IBM MQ network emphasizes the value of gathering statistics and operational information to understand how the MQ network is running and to improve performance.[1]

For […]

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July 1st, 2026|

Secure MQ Administration: Why MQ Monitoring Alone Isn’t Enough

For enterprise IT leaders, IBM MQ is often one of the most critical layers in the technology stack. It moves high-value transactions, connects core systems, and supports applications that the business cannot afford to interrupt.

That is why secure MQ administration requires more than another monitoring dashboard.

General-purpose observability and monitoring tools can be useful. They can show performance metrics, alert on availability, […]

Read More

June 29th, 2026|

IBM MQ Configuration Drift: How to Detect and Prevent It with Infrared360 Configuration drift happens when IBM MQ queue managers, queues, channels, listeners, security records, or other object definitions no longer match the approved baseline.

In IBM MQ environments, configuration drift can create operational risk, security exposure, compliance gaps, and avoidable troubleshooting work. A queue depth change, missing backout queue, altered server connection channel, different TLS setting, or inconsistent authority record […]

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June 17th, 2026|

Middleware Performance: What Experienced Teams Monitor, Manage, and Automate

Middleware performance is not just about whether servers are up or whether an application appears available. For teams responsible for IBM MQ, ActiveMQ, Kafka, IBM App Connect Enterprise, application servers, and related integration infrastructure, middleware performance is about whether messages, events, transactions, and dependent services are flowing as expected.

A queue can be “up” while messages are aging. A […]

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