Trusted Spaces2022-06-15T19:36:39+00:00

Trusted Spaces

What is Trusted Spaces?

What is a Trusted Space, and why is it so important for your organization?

Our unique Trusted Spaces™ feature lets you keep users seeing and working only in the areas they should and promotes secure collaboration across departments, teams, locations, and partners. This powerful feature set allows or limits visibility to objects such as Queues, Topics, Consumers, Channels, Applications, Flows, and other integration-type server resources according to the “permissions” or “role” of the user. Trusted Spaces enables secure, smart, self-service IT administration to save you and your team effort and time that can be better utilized elsewhere.

Trusted Spaces allows:

  • Smart Self-Service Administration
  • Delegated Visibility for users
  • Improved Efficiency
  • Improved Internal Security

Infrared360® facilitates Persona-Based Visibility

Infrared360® Trusted Spaces allows organizations to define the entitlements per User or Group of Users. Groups can be location based, application based, Department based, or whatever you need. Through a process of selection (clicks), a User or Group of Users will be assigned to a select collection of Objects, and a select permission set (entitlements/roles) which grants visibility to those objects, as well as defines the set of permissible actions that a User/Group of Users can take.

This Trusted Spaces approach fosters a true proactive approach to enterprise messaging by providing secure collaborative solution capabilities when researching alerts and incidents before they become issues. This collaborative approach has helped Avada customers reduce time to resolution and decrease annual hours spent resolving trouble tickets by 90%.

Improves Time to Resolution

The average Infrared360® user can improve their time to resolution from 120 minutes to 15 minutes.

Less Number of Incidents Per Week

Incidents reduced from 10 to only 3!

Let us talk about Trusted Spaces with you! Fill out this form and we will schedule a 10 minute call to see how Trusted Spaces can be beneficial for your organization. Thank you!

Infrared360® is a complete solution for Administration, Monitoring, Testing, Auditing, and Statistical Reporting for your enterprise middleware environment.

One secure, intuitive interface lets your IT teams monitor and manage:

Enterprise Messaging: IBM® MQ, Tibco/EMS, IBM IIB/ACE, and Apache Kafka

Application Servers: WebSphere, Tomcat-Server, JBoss

Web Services: SOAP, REST, URLs

Appliances: MQ Appliance, DataPower

Go to Top