Sompo International Builds Business Platform Optimization with SOAP and REST Monitoring
COMPANY
Sompo International Holdings Ltd. (Sompo International) is a global specialty provider of property and casualty insurance and reinsurance.
• Number of employees: 3,000+
• Global Reach: 30+ countries
• Revenue: $8B
• Middleware Solutions: IBM MQ, IBM DataPower
CHALLENGES
• A merger/acquisition created the need for an enterprise integration platform.
• The SOMPO team needed insight into performance of SOAP-based traffic with web services via its middleware to prevent and identify issues before they negatively affected customers.
SOLUTION
• The secure, self-service interface of Avada’s Infrared360™ provided Sompo International with a single solution that monitors all queue managers across all platforms including SOAP and REST-based traffic.
• Infrared360’s approach to monitoring without the need to capture or store customer data offered a simple approval process.
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