We believe that managing complex middleware environments should be seamless, secure, and intuitive. Since we were founded 20 years ago, Avada Software has continuously evolved Infrared360® to address the unique challenges middleware teams face in managing distributed environments.

Because we focus so heavily on ensuring stability, performance, and security, it can be easy to overlook some of Infrared360’s highly specialized features that fly under the radar compared to our core monitoring capabilities.

But it’s these granular, purpose-built tools that truly allow you to create more efficient workflows, saving administrators time and effort. From automated self-healing to synthetic load testing, these “hidden gems” are designed to help you proactively maintain your infrastructure.

Here are 20 standout features (in honor of our 20th anniversary) that help you do more with your middleware.

1. Trusted Spaces™: Provide secure, delegated administration by implementing Role-Based Access Control (RBAC). This allows you to limit visibility to specific objects like Queues, Topics, and Channels according to the exact permissions of the user.

2. Agentless Architecture: Simplify your infrastructure by eliminating the need to maintain agents or scripts on managed endpoints. This also removes the security risks typically associated with deploying and updating monitoring agents.

3. Unified Monitoring & Administration: Eliminate the inefficiencies of using separate tools. This feature allows you to detect issues and take immediate, governed action within a single interface, drastically reducing downtime and misconfigurations.

4. True Real-Time™ Monitoring: Say goodbye to critical delays caused by generic log scanning. Infrared360 provides immediate event detection, enabling faster response times before issues impact the business.

5. Synthetic Transaction Testing: Don’t just wait for errors to happen. You can generate and send any number of test messages to any number of queues at controlled intervals to simulate real production conditions.

6. Remote Host Monitoring: Oversee the health and performance of your geographically distributed servers from a unified interface. You can track vital metrics like CPU and memory, troubleshoot application-specific issues, and take automated actions right from Infrared360 without needing a separate tool.

7. Certificate Management: Take the stress out of securing your environment with automated SSL certificate renewals and management. You can ditch complex command-line tools and easily push renewed or public certificates to entire groups of Queue Managers with just one click.

8. Automated Self-Healing: Enable your system to automatically take corrective action based on predefined rules. If a queue reaches a critical threshold, Infrared360 can automatically trigger purging, failovers, or workload balancing without any manual intervention.

9. One-Click Bulk Actions: Stop wasting time with repetitive manual entry. You can modify attributes across hundreds of queues simultaneously, completely eliminating the need for scripting or accessing each Queue Manager individually.

10. Automated Dead Letter Queue (DLQ) Handling: Streamline your error management by allowing the system to automatically retry or reroute messages that end up in the DLQ.

11. Bookmark and Save Object Searches: Work smarter, not harder. You can quickly bookmark and access your most frequently used queue and channel searches to speed up your daily administrative tasks.

12. Granular, Middleware-Specific Alerting: Cut through the noise of generic thresholds. Infrared360 allows for fine-tuned parameters based on message types, queue behaviors, and specific transaction volumes so you are only alerted to what truly matters.

13. Queue Manager Backups & Recovery: Protect your configurations with ease. This feature enables you to run full or partial backups of your queue definitions to ensure rapid recovery when needed.

14. Standardized Alerts & Reporting: Ensure consistent tracking of performance, incidents, and compliance across all middleware. This gives IT leadership a single source of truth for monitoring activity and enforcing policies.

15. Automated Channel Resequencing & Restarts: Improve your system stability and reduce operational overhead by letting Infrared360 handle channel resequencing and restarts automatically.

16. Low-Code/No-Code Configuration: Simplify your initial setup and ongoing customization with minimal technical overhead required.

17. Secure Self-Service for Teams: Empower your developers and engineers to handle routine tasks independently without compromising security or risking compliance violations.

18. Centralized Audit Logging: Maintain a single source of truth for all monitoring activity. Infrared360 tracks all administrative actions to ensure you meet full compliance and security regulatory requirements.

19. Container and Cloud-Native Optimization: Seamlessly manage modern architectures with deep visibility and control for middleware running in Kubernetes and OpenShift environments.

20. Cross-Technology Visibility: Break down your tool silos. Whether you are using IBM MQ, Kafka, ACE, or ActiveMQ, you can track performance and manage incidents across all middleware layers through a single pane of glass.

These (and many other) features add to the unparalleled flexibility you’ll find within Infrared360 and give you the tools you need to secure and scale your middleware infrastructure. By using these tools, your organization can move beyond reactive troubleshooting to automated, self-healing workflows that significantly reduce downtime and operational risk. Whether you’re a long-time Avada Software customer who has been with us for the past 20 years or you are just getting started, there is plenty to explore and many ways to put Infrared360 to work for your business needs.