True Real-Time™ Monitoring AND Complete Middleware Administration

Are delayed alerts causing your organization to miss SLA’s?

Unlike other solutions, that write to logs and then trigger alerts from averages in those logs (oftentimes causing critical delays), Infrared360® provides True Real-Time™ monitoring with automatic notification of potential problems so you can maintain an optimally performing middleware layer.

Has this happened to you?

• Internal customers or transactional-chain partners come to you about an app is missing or has delayed transactions, but you haven’t received any notifications yet. After a long investigation, you find that a Queue Manager was stacked, the queue was delayed for some reason, and/or channels were not behaving according to SLA. Yet, you didn’t know about it until a user came to you.
• You don’t know the disposition of messages that were sent or received from applications because of thresholds or delays or whether they never were received or sent at all. Yet you never got an alert, or it came in after the incident happened.
• Your missing Service Level Agreements because it’s taking you hours to forensically investigate instead of proactively prevent incidents before they become major issues.

In some of these cases, one missing message, one error, one delay, could cost your organization more than some small country’s GDP.

Situations like these are likely caused by inadequate monitoring and alerting solutions that don’t foster proactive management of your transactional middleware environment and cost you time and money. Infrared360 can help.

Schedule a brief conversation with us to learn more.