Proving It Wasn’t MQ’s Fault
November 5th, 2025 – 10:30AM ET
Presented by Jason Easterly, IBM and Peter D’Agosta, Avada Software
When messages appear to go missing, MQ often gets the blame. This practical, technical session shows how to cut through the noise and quickly determine what really happened—starting from the application side, checking the right MQ artifacts, and using a simple sanity test you can run yourself to confirm the path.
What you’ll learn
- How to begin with application evidence (e.g., return codes like 2035/2058) before you dive into the queue manager.
- Exactly what to look for on the MQ side—transmit queue, dead-letter queue, and logs—and how to interpret what you find.
- A simple “MQ status” loopback you can run to verify round-trip delivery and rule in/out MQ fast.
- Common non-MQ causes that surface as “MQ problems” (OS/Unix changes, network/firewall/port issues, mainframe hops) and how to communicate findings with other teams.
Why attend?
You’ll leave with a clear, repeatable way to investigate disputed message consumption, reduce back-and-forth between teams, and get to the real cause faster—without finger-pointing.
Ready to get answers faster?
Reserve your spot now and learn the steps you can take on your own to prove what happened and keep your systems moving. Register today.
About the Presenters
Jason Easterly
Technical Specialist Manager, IBM Technology, US National Market Midwest (Automation)
Jason Easterly is an experienced Middleware professional with 20+ years of expertise in IBM MQ architecture, tuning, and troubleshooting. He has built a career managing, architecting, and troubleshooting complex distributed messaging environments for major corporations across financial services, energy, logistics, and other industries. He specializes in isolating complex message delivery issues and has managed teams of senior level engineers responsible for the design, implementation and delivery of middleware infrastructure.
Peter D'Agosta
Peter D’Agosta has been in IT for 35 years. Cofounder/COO and Product Manager at Avada Software, his background includes application and systems programming, enterprise architecture, consulting, management, analysis, strategic 24/7 systems including airline, banking, and internet, as well as technology innovation. Peter oversaw infrastructures for airlines, branch banking, and online service companies before moving into the software vendor arena where he worked with new innovations in email, messaging, portal and web service technology. Interspersed with engagements for some of the world’s largest companies, Peter’s varied background provides him a unique perspective in applied technology.
