Customer Accolades

Customer Accolades2024-04-16T13:30:47-04:00

What Our Customers Say About Avada Software & Infrared360®

Infrared360® is an industry favorite.

Our customers realize that we make their lives easier through our best-in-class middleware monitoring & management, with outstanding customer support.

For more in depth reviews check out our Peer Reviews for Infrared360® Document

“Great MQ administration tool”

“Avada’s IR360 is a great tool because they’ve built their extensive knowledge of MQ into it. They understand what information and abilities are necessary to administer MQ and IR360 simply delivers. And the support of the product is excellent.

MQ Administrator, Government

“Great product for both MQ administration and MQ monitoring/alerting”

“As an MQ administrator, I estimate that IR360 provides an order of magnitude reduction in the time normally required to perform MQ administration tasks using competing products. I’ve used many monitoring/administration tools, and IR360 shines in comparison”

IBM MQ Administrator, Banking: 1B - 3B USD

“Fast Implementation, Direct Support From The Company, Quick Updates.”

“Use case: Within a large environment of a distributed solution running in 4 operating centers for approx 20 tenants, we use approx. 200 queue managers (IBM MQ). The need was to monitor those queues and give access to select personal with different access rights (such as seeing everything is up and running, or reading contents, or even change them, always depending on their role). We evaluated and decided for Infrared360. Experiences: our various stakeholders use Infrared360 frequently. They have access to “their” queues as needed. Our operations department manages the whole with just one part time person.”

ICT Architect, Miscellaneous

“Avadasoftware IR360 Support Is A+”

Support with Avada Software is incredible. They are responsive, personal and every part of the process is “white gloved.” I’ve even taken issues to their support not related directly to the their product that they’ve been able to help troubleshoot just because they care about their customer.

Manager Infrastructure Support, Finance: 1B - 3B USD

For more in depth reviews check out our Peer Reviews for Infrared360® Document

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IT Central Station Number 1 ranked business to business middleware

See Our Reviews on Gartner Peer Insights & Peerspot

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