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Customer Accolades

Customer Accolades2024-04-16T13:30:47-04:00

What Our Customers Say About Avada Software & Infrared360®

Infrared360® is an industry favorite.

Our customers realize that we make their lives easier through our best-in-class middleware monitoring & management, with outstanding customer support.

For more in depth reviews check out our Peer Reviews for Infrared360® Document

“Great MQ administration tool”

“Avada’s IR360 is a great tool because they’ve built their extensive knowledge of MQ into it. They understand what information and abilities are necessary to administer MQ and IR360 simply delivers. And the support of the product is excellent.

MQ Administrator, Government

“Great product for both MQ administration and MQ monitoring/alerting”

“As an MQ administrator, I estimate that IR360 provides an order of magnitude reduction in the time normally required to perform MQ administration tasks using competing products. I’ve used many monitoring/administration tools, and IR360 shines in comparison”

IBM MQ Administrator, Banking: 1B - 3B USD

“Fast Implementation, Direct Support From The Company, Quick Updates.”

“Use case: Within a large environment of a distributed solution running in 4 operating centers for approx 20 tenants, we use approx. 200 queue managers (IBM MQ). The need was to monitor those queues and give access to select personal with different access rights (such as seeing everything is up and running, or reading contents, or even change them, always depending on their role). We evaluated and decided for Infrared360. Experiences: our various stakeholders use Infrared360 frequently. They have access to “their” queues as needed. Our operations department manages the whole with just one part time person.”

ICT Architect, Miscellaneous

“Avadasoftware IR360 Support Is A+”

“Support with Avada Software is incredible. They are responsive, personal and every part of the process is “white gloved.” I’ve even taken issues to their support not related directly to the their product that they’ve been able to help troubleshoot just because they care about their customer.“

Manager Infrastructure Support, Finance: 1B - 3B USD

For more in depth reviews check out our Peer Reviews for Infrared360® Document

More Reviews

Thank you for the presentation of your product. What impressed me most was the architecture behind the product and how this provides rich capability and flexibility. There is data standardization, abstraction, pattern based design, independence, unitized services with configurable rules, message queues, and a few very good interfaces on top of it all. Nice to see solid architecture put into practice.

Jim Pennington, Sr Solutions Architect, Major Retailer

“We’re doing very well. We kept the old product server around, fearing that we’d run into a lot of people screaming about one thing or another. However, everything has gone smoothly and we never had to go back not even just to look at a configuration. It’s just gone really well.”

Thanks for all your support.

Chris C. - Systems Manager Unix Infrastructure Services, Major Insurance Company

Infrared360® has the flexibility we need. Great tool to configure and manage large environments; very robust components.

Sarfaraz Abdullah, Lead Technology Architect, Prolifics

I must say you really blew me away with the demo! Avada seems to be setting the bar for capabilities needed to manage a messaging environment of large scale environments. Great job and feel free to pass my initial observations along to others.

Jim Girouard, IS Manager EA/SOA

It takes us 80% less effort to manage our middleware environment using Infrared360®.

Johannes Boehm-Maeder, Cantonal Bank of Zurich (ZKB) / ti&m AG ZKB

Infrared is still easily the best product out there.

Derek Hornby, Former CTO, AppWatch

I *love* Infrared360®.

TRob Wyatt, IoPT Consulting & Security Guru, Formerly with IBM

Since converting to Infrared360®, we have been impressed with the flexibility of the architecture and the performance we have experienced. Infrared360® is faster and easier to use than our previous MQ monitoring software.

Hagemayer NA

Avada Software listens to its customers; it doesn’t just hear what we say.

Major Health Service Provider

The main argument for the selection of Infrared360® was that you don’t need agents on the monitored servers.

Large Retailer

We can now monitor queue managers in areas, locations, and practices, that we never had access to before … on any platform!

Major Pharmaceutical

The pricing of the product is very good compared to similar tools.

Southwest Airlines

Avada Software support is very professional and any fixes were delivered very fast.

Large European Distributor
IT Central Station Number 1 ranked business to business middleware

See Our Reviews on Gartner Peer Insights & Peerspot

AVADA SOFTWARE AT A GLANCE

Avada Software’s flagship product, Infrared360®, is an IT management portal providing total administration, monitoring, testing, auditing, analytics dashboards, and self-service for cloud, on-prem, or hybrid environments. Get secure, collaborative management of elements across your IT stack like Kafka®, IBM® MQ, IBM® ACE/IIB, ActiveMQ®, WebSphere®, JBoss®, and Tomcat® Application Servers, URLs, SOAP & REST-based web services, IBM® DataPower® and MQ Appliance.

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