Knowledgebase

The queue manager fails to start on Windows and reports the following in the FDC:

Probe id: - ZT473001

Component: - zutUpdateQMXADLLEntry

Arith:- 5 5

The component in the FDC (zutUpdateQMXADLLEntry) is a method that attempts to open the following registry key: 

‘HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSDTC\XADLL'

The FDC also reports that the call fails with Windows Rc=5 (Access denied). Open the registry editor (start->run->regedit) and verify the local mqm group has full permissions to: 

‘HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSDTC\XADLL'

Source: https://stackoverflow.com/questions/64196709/ibm-mq-qmgr-failing-to-start-on-windows-10-with-error-as-amq6119-an-internal-ib